Privacy Policy

Effective Date: [Insert Date]

Thank you for using KX - Order Cancel. This Privacy Policy outlines how we collect, use, and safeguard your data when you install and use our app on your Shopify store.

1. Information We Collect

When you install and configure KX - Order Cancel, we collect and store only the information required to provide our cancellation functionality, including:

• Your Shopify store domain and name
• Order details (Order ID, order number, status)
• Optional customer info (name, email) related to order cancellation
• Cancellation reasons (submitted by customers via the app)

We do not collect payment information, shipping addresses, or sensitive customer data.

2. How We Use Your Information

Your data is used strictly for the following purposes:

• To enable customers to cancel their orders via the frontend shortcode
• To store and display cancellation reasons in your admin dashboard
• To ensure proper functionality of the app and for app improvement purposes

3. Data Storage & Security

All data is securely stored on our servers and is protected using industry-standard security practices, including:

• Encrypted access tokens
• Secure API communication (HTTPS)
• Access restrictions based on authentication

We do not sell, share, or rent your data to any third parties.

4. Data Retention & Deletion

When you uninstall the app, we automatically delete all associated data (including tokens and configuration) within same time. You may also request immediate deletion by contacting us.

5. Use of Shortcodes

The app uses script-based shortcodes embedded in your theme to render order cancel buttons. These shortcodes may auto-detect order numbers when embedded on Shopify pages like order.liquid or account.liquid. No sensitive data is exposed via these elements.

6. Third-Party Integrations

This app does not use or share your data with any third-party services beyond Shopify APIs.

7. Your Consent

By using our app, you consent to this privacy policy and the collection and use of information as described herein.

8. Contact Us

If you have any questions or requests regarding your data or this Privacy Policy, please contact us at:

Email: [email protected]
Developer: KartMax Apps